Returns Policy – 3DEAL

Made to Order Products

All 3DEAL products are made to order based on the configuration selected by the customer at the time of purchase. For this reason, we do not accept returns for change of mind or incorrect configuration selected at the time of ordering.

Faulty, Damaged or Incorrect Items

If your item:

Arrives damaged

Has a manufacturing fault

Is not what you ordered

Please contact us within 14 days of delivery at contact@3deal.uk with your order number and details of the issue. Photos may be required.

If the item is confirmed as faulty, damaged, or incorrect, we will:

Replace the item, or

Issue a refund

We may ask for the item to be returned before issuing a refund or replacement.

Your rights are protected under the Consumer Rights Act 2015.

Return Shipping

If an item is confirmed as faulty, damaged, or incorrect, we will cover the cost of return shipping.

We recommend that items are returned using a tracked delivery service.

Contact

If you need to contact us regarding a return, please email: contact@3deal.uk